Then, you can open them on non-Apple devices. If you use the camera uploads feature to automatically upload your photos and videos to Dropbox, you can set your HEIF and HEVC files to upload as JPG and non-HEVC MOV files instead. Use camera uploads to upload HEVC as a different file type Both options are explained in this article. You can do this using the camera uploads settings in the Dropbox app or in the settings on your iPhone or iPad. If you’re using a non-Apple device (Android phone, Windows computer, or Linux computer) you can preview these file types in Dropbox and store them on your device, but you may not be able to open them.Īs an alternative, we recommend converting and uploading them to your device as JPG and non-HEVC MOV files. Learn which devices use HEIF and HEVC file formats.

Most Mac computers, iPhones, and iPads can open these files. HEIF and HEVC are the default file formats for photos and videos on many Apple devices running iOS 11 or later. Dropbox supports photo and video files stored in HEIF (.heic) and HEVC-encoded MOV (.mov) formats.